Telephone:  845-956-NAMI (6264)                                                                               Toll-free:   1-866-906-NAMI (6264)
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      *Contact us if you wish to be added to our email database to receive meeting announcements

 3 digit Crisis Hotline for Suicide Prevention

Would you be interested in becoming a NAMI Orange board member?
If so, contact Dhanu at 845-294-2749
or email
to learn about the application process

Upcoming Events/Outreaches

See details
of upcoming NAMI
meetings and courses by clicking links below:



On-going  Meetings:

NAMI Connection

*Offered online through
NAMI Sullivan Mondays, 7 pm


*Offered online through
Tuesdays, 5 pm


NAMI Connection
a peer-led support group for adults living with a
mental illness.
No fee, no registration
unfortunately these meetings held in Goshen will not be able to resume until a later date, but online is available-
see above


For ongoing Family
Support Group Meetings, click here
for Zoom meetings thru NAMI Sullivan
3rd & 4th Tuesdays
6:30-8 p.m.

NAMI Orange Education Mtg.

Own Voice


2020 NAMI National Convention
July 15-18
Atlanta, Georgia
will now be offered as an on-line virtual event

NAMI Presentations:

Both programs are arranged by request

Click on links below for details

  -Ending the Silence
is an in-school presentation designed to teach middle and high school students about the signs and symptoms of mental illness, how to recognize the early warning signs and the importance of acknowledging those warning signs. Through this classroom presentation, students get to see the reality of living with a mental health condition.
*3 types of presentations are available: for students, for staff and also for families

-In Our Own Voice
trained presenters who are in recovery from mental illness share compelling personal testimonies about their experiences of living with and dealing with the challenges posed by mental illness.



Orange County Crisis Call Center

Orange County Crisis Call Center

*Excerpt from Mental Health Asociation in Orange County, Inc. Facebook post

Orange County Crisis Call Center (OCCC) officially opened on April 1st, 2019 and is composed of a team of experienced and highly trained professionals. The calls are answered by clinician-staffed telephone support and outreach unit that is available 24 hours a day at 1-800-832-1200 to anyone in the county in need of emotional support or crisis intervention.

The emergency services center will provide a centralized response center for the unit and consolidates services:

*Orange County Department of Mental Health has contracted with the Mental Health Association in Orange County, Inc. (MHA) to provide the telephone response including:

  • the ability to screen for substance use disorder
  • complete New York State’s required LOCADTR tool to determine substance use disorder level of care
  • schedule an appointment for persons in need of substance use disorder treatment

*If Peer Services are needed, the OCCC will ensure the connection with Independent Living, Inc.’s certified Peers who are co-located with the OCCC listeners at the 911 Center.

*If a mobile response is warranted, the call-listeners will deploy a mobile behavioral health response by Access Supports for Living. The mobile team staff are also co-located at the 911 Center.

[Please be aware that if you call Mobile Mental Health's original telephone number, 1-888-750-2266, there is no option to specifically chose Mobile Mental Health; the opening message states "if you are experiencing a mental health crisis, choose Option 1 to be transferred to the Orange County Crisis Call Center.".  However, you may call the Orange County Crisis Call Center directly at 1-800-832-1200 or 911.]


  • Orange County Mobile Mental Health: 
    1-888-750-2266, Option 1 transfers you to the Orange County Crisis Call Center.
    This service is more directly available by calling:
    Orange County Crisis Call Center: 1-800-832-1200 
    Help is Available 24 Hours a Day, 7 Days a Week

    Provides help to individuals and families experiencing a mental or emotional crisis when other services may be unavailable. ACCESS: Supports for Living (formerly Occupations, Inc) mental health staff responds to people at home within Orange County, providing assessment, support and intervention

  • National Suicide Lifeline: 1-800-273-TALK (8255)
  • National Suicide Prevention Lifeline - specifically for Veterans
    1-800-273-8255, ext. 1
      • NYS HOPEline 1-877-846-7369
        Offering help and hope 24 hours a day, 365 days a year
        for alcoholism, drug abuse and problem gambling.

        All calls are toll-free, anonymous and confidential.

        -Masters level clinicians who are professional, well-trained and knowledgeable
        -Crisis and motivational interviewing for callers in need
        -Referrals to more than 1,500 local prevention and treatment providers
        -48 hours call back to those who wish to be contacted
        -Informational materials



        NAMI Launches Crisis Text Line Service Partnership

        • Free support at your fingertips, 24/7
          Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support and information via the medium people already use and trust: text.

          Here’s how it works:
          Text NAMI to 741741 from anywhere in the USA, anytime, about any type of crisis.
          A live, trained Crisis Counselor receives the text and responds quickly.
          The volunteer Crisis Counselor will help you move from a hot moment to a cool moment


        • Text 4 Teens: 845-391-1000  through MHA
          Provides teens with confidential text line for information, referral and “chatting”
          NOW AVAILABLE 24/7

          Important:  All NAMI Helplines are NOT crisis hotlines;
                  they offer information and referrals.
          Call 911 for an emergency or
          Orange County Crisis Call Center at 1-800-832-1200

          • NAMI Orange Information Helpline:
            845-956-6264, Toll Free 1-866-906-6264,  Call 24/7

            Leave a message and a volunteer should return your call within 24 hours to answer your questions or to refer you to a source of help
          • NAMI-NYS (State) Information Helpline: 1-800-950-3228 (NY only)
          • NAMI (National) Information Helpline: 1-800-950-6264
            The Information HelpLine is an information and referral service which can be reached by calling Monday through Friday, 10 a.m.- 6 p.m., EST

            Dawn Brown is the Manager of the NAMI Information HelpLine, where she leads a team of 3 staff, 15 volunteers, and 20 interns. Together they serve the NAMI community by providing the best information, resources and referrals available.

          People USA: click link for info on support & services

          24/7 Warm Line (Warm Lines are peer-run telephone lines for crisis respite and general support):

          Orange County Warm Line: 845-452-2728, ext 607

          Please contact us if you need any of our services. We’re here to provide you with engagement, comfort, empathy, and hope.

          Our 100% peer staff are highly skilled and trained to be of the utmost service to you in this time of need.

          Dial 211 Informational Helpline

          For Free Access To Health and Human Services Information and Referrals

          Read this in: Spanish / Español

          United Way's 2-1-1 Helpline is the abbreviated dialing code for free access to health and human services information and referral serving Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster and Westchester.

          The 2-1-1 Helpline is a free, confidential, multilingual service to assist the public to find the answers to a variety of Health and Human Services related questions. You can call or search this database about everything from basic needs like food, clothing and shelter, to volunteer opportunities, legal services, drug treatment, employment support, childcare, eldercare and more. Link:



          Orange County has introduced a new Text-to-911 service that allows residents to send a short text message to 911 for emergency help when unable to make a phone call. All major cellular phone carriers (AT&T, Sprint, T-Mobile and Verizon) have completed integration with Orange County’s 911 system to provide the free service.

          Orange County Commissioner of Emergency Services Brendan Casey stressed that text to 911 was not implemented by Orange County as a replacement to calling 911 during an emergency. If you are able to make a voice call to 911, and if it is safe to do so, you should always make a voice call to 911 instead.

          Text-to-911 service can be used to reach 911 in a variety of situations, including a medical emergency that has left the person unable to speak, a caller who is voice and/or hearing impaired, or if talking out loud would put the caller in danger such as an active shooter situation, a home invasion, an abduction, or a domestic violence incident.

          If you send a text message to 911, it is important to give the 911 call taker an accurate address or location as quickly as possible, if you can because unlike dialing 911, texting 911 will NOT automatically indicate your location to the Operator.

          In an emergency: call when you can, text when you can't

          HONORehg, Inc (Emergency Housing) FACEBOOK
          38 Seward Avenue, Middletown, NY 10940